How to tell honest confusion apart from deliberate harassment — before it wears you down.
Every community moderator, plugin reviewer, or support volunteer eventually meets someone who seems like they’re arguing in good faith but isn’t. This talk names that tactic (sea lioning), using real, redacted examples pulled from years of moderating a major WordPress community: forum threats, a fake-framework rant that snowballed into a pile-on, a Twitter exchange that turned on a single “Right?” It gives attendees a concrete way to tell the difference between someone who’s genuinely confused and someone who’s just trying to exhaust them, plus a short, usable playbook for disengaging without becoming the villain of the thread.